Monday, 27 June 2016

Nile Air is the first Middle Eastern airline adopting Amadeus’ complete Airline IT portfolio

The new IT system will help Nile Air improve operational efficiency and save money

Cairo, Egypt; 27 June, 2016: Modern airlines need IT systems that can handle an incredible amount of fare and passenger information and Nile Air is no exception. Nile Air, one of the largest private schedule airline in Egypt, connects Egypt with key international markets like Saudi Arabia, Kuwait, Iraq, the UAE, Turkey, Sudan in addition to domestic connections. The airline serves a diverse group of travellers, and it needs an IT system that is capable of creating and selling fares that are tailored to meet the needs of its unique customer segments.

To meet this goal, Nile Air extended its contract with Amadeus to expand the scope of the airline IT services that they use. The airline is now the first in the Middle East to use Amadeus’ complete Airline IT portfolio, which provides end-to-end IT solutions for carriers of all sizes, including small to mid-size airlines.

Apart from Amadeus’ complete Altéa Suite and the Amadeus Digital Solutions, Nile Air has now gained access to four key new features — revenue management, revenue accounting, mobile web and loyalty management — that will boost operational efficiency and save the airline money:

  • Altéa Segment Revenue Management tool will give Nile Air recommendations on the best price and packaging for flights and allow the airline to apply dynamic pricing, fare families and ancillary services to better package their fare offers.

  • With Amadeus Revenue Accounting solution’s real-time transactional model, Nile Air can track all passenger sales revenues as they happen to increase productivity and data accuracy.

  • The Amadeus Loyalty Management system helps Nile Air personalize offers so that they can retain loyal passengers and boost revenues.
  • Finally, Amadeus Mobile Web solution ensures that Nile Air’s website is mobile friendly so the airline can achieve brand consistency, smooth customer service and accuracy on all digital platforms.

The new multi-year agreement gives Nile Air access to a fully integrated IT system with instant communication, so the airline can make revenue decisions in real time. The system is also scalable, which allows Nile Air to quickly respond to the needs of a growing airline.

“Successful airlines need to be top-of-mind for passengers and travel agents at the time of booking. With the Amadeus Airline IT portfolio, we are able to improve our operational efficiency and offer a differentiated experience to all of our customers whether travelling internationally or domestically, for business or leisure,” says Ahmed Aly, the CEO of Nile Air.

“Nile Air operates in a very competitive environment and has found a unique niche in which to build their success. With the latest Amadeus suite of IT solutions, Nile Air will have access to a real time fully-integrated, cutting-edge platform which will help them improve their revenue management so that they can better personalize their offers,” says Maher Koubaa, Vice President, Middle East and Africa, Airline IT & Distribution, Amadeus IT Group.

Nile Air continued growth and expansion further emphasizes the need for a robust, reliable IT platform that will allow it to cater to future growth requirements, customer base while providing the scalability to grow further,” said Khaled Gad, General Manager at Amadeus Egypt.