Hilton Donates Over 4,200 Meals to Underprivileged Egyptians as Part of its Partnership with the Egyptian Food Bank

Cairo, Egypt: August 6, 2017 – For the third consecutive year, Hilton, one of the largest hospitality companies in the world, partnered with the Egyptian Food Bank (EFB) to donate meals to those in need. A total of 11 of Hilton’s 18 hotels in Egypt participated in this year’s food donation initiative, giving away a total of 4,283 meals worth nearly EGP 150,000.

The partnership with the Egyptian Food Bank aligns with Hilton’s corporate responsibility strategy “Travel with Purpose”, which focuses on creating opportunities, strengthening communities and preserving the environment in the markets in which the company operates

“We harness our global hospitality mission, Travel with Purpose, to help drive local solutions and social engagement in the communities where we operate,” said Mohab Ghali, Vice President of Operations, Egypt and North Africa, Hilton. “We mobilize our team members to become change makers in our local communities and our ongoing partnership with the Egyptian Food Bank is a great example of the ways in which our teams are making a difference in their own communities to help those in need.”

For the duration of the campaign, Hilton chefs at participating properties prepared fresh meals from the daily guest buffets using dry food items as per the availability at each hotel. The meals were transferred to food boxes in collaboration with the Egyptian Food Bank, and picked up by a representative from a local NGO within the EFB network. Local NGOs in the EFB network also provide recommendations for the food donation recipients in each city including orphanages and other organizations that serve the underprivileged and those in need.

Hilton hotels participating in the 2017 food donation initiative include, in Cairo: Hilton Cairo Zamalek Residences, Hilton Cairo World Trade Center Residences and Ramses Hilton; in Alexandria: Hilton Alexandria Corniche; in Hurghada: Hilton Hurghada Resort and Hilton Hurghada Long Beach Resort; in Sharm El Sheikh: Hilton Sharm Dreams Resort, Hilton Sharm El Sheikh Fayrouz Resort and Hilton Sharm Waterfalls Resort; in Luxor: Hilton Luxor Resort & Spa; and in Marsa Alam: Hilton Marsa Alam Nubian Resort.

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Hilton has properties in over 100 countries, employs more than 166,000 team members, and is part of the booming travel and tourism industry that contributes 1 in 10 jobs to the worldwide economy. As the leading hospitality company in the world, the Hilton portfolio includes fourteen brands, more than 4,900 properties, and the company employs more than 166,000 team members across owned and managed properties and corporate offices around the worldwide. From iconic luxury properties to innovative focused-service hotels, the company’s brand portfolio is the highest performing and most diverse in the industry. In Egypt, Hilton’s portfolio includes 18 hotels and resorts across the country from the Mediterranean Sea, to the Red Sea and everywhere in between. 

هيلتون تتبرع بأكثر من 4200 وجبة غذائية للفئات الأكثر احتياجاً في مصر في إطار شراكتها مع بنك الطعام المصري

القاهرة في 6 أغسطس 2017- للعام الثالث على التوالي، تتعاون هيلتون، كبرى شركات الضيافة في العالم، مع بنك الطعام المصري، حيث تقوم هيلتون في إطار هذا التعاون بالتبرع بوجبات غائية للفئات الأكثر احتياجاً في المجتمع المصري. شارك 11 فندقاً تابعاً لهيلتون من إجمالي 18 فندقاً في مبادرة التبرع بالطعام هذا العام، حيث بلغ عدد الوجبات التي تبرعت بها فنادق هيلتون 4283 وجبة بقيمة تصل إلى 150.000 جنيه تقريباً.

يأتي التعاون مع بنك الطعام المصري ليتوافق مع استراتيجية هيلتون للمسئولية الاجتماعية "السفر الهادف"  والتي تركز على خلق الفرص ودعم المجتمعات المحلية والمحافظة على البيئة في الأسواق التي تعمل بها هيلتون.

يقول السيد/ مهاب غالي- نائب الرئيس للعمليات في مصر ومنطقة شمال أفريقيا- شركة هيلتون: " تعتمد هيلتون على خبرتها العالمية في عالم الضيافة، وكذلك مبادرات السفر الهادف من أجل ايجاد حلول محلّية وتفعيل المشاركة المجتمعية في المدن والمناطق التي نعمل بها. وفي هذا الإطار تعمل هيلتون على حشد جهود العاملين بها ليصبحوا جزءا رئيسيا من مبادرات تغيير المجتمعات المحلية، كما تأتي شراكتنا مع بنك الطعام المصري كنموذج متميز لما يمكن أن يقوم به العاملون في هيلتون من تغييرات ايجابية لصالح مجتمعاتهم ومساعدة الفئات الأكثر احتياجا بها."   

وعلى مدار الحملة، قام الطهاة في الفنادق المشاركة في المبادرة بإعداد وجبات طازجة من الأطعمة الجافة التي تقدم في البوفيه اليومي للنزلاء طبقاً لما يتوافر في كل فندق. وبالفعل تم وضع الوجبات في عبوات بالتعاون مع بنك الطعام المصري تولى تعبئتها متطوعون تابعون لعدد من الجمعيات الأهلية ضمن شبكة بنك الطعام المصري. وتقدم الجمعيات الأهلية أيضاً توصيات بالأشخاص والفئات الأكثر احتياجاً لتلك الوجبات في كل مدينة، بما في ذلك دور الأيتام والمؤسسات الأهلية التي تخدم هذه الفئات في مصر.       

تضمنت قائمة فنادق هيلتون المشاركة في مبادرة التبرع بالوجبات الغذائية لعام 2017 كل من هيلتون القاهرة زمالك ريزيدانسيز وهيلتون القاهرة للشقق الفندقية بمركز التجارة العالمي ورمسيس هيلتون، وهيلتون كورنيش الإسكندرية، ومنتجع هيلتون الغردقة ومنتجع هيلتون الغردقة لونج بيتش، ومنتجع هيلتون شرم دريمز ومنتجع هيلتون شرم الشيخ فيروز ومنتجع هيلتون شرم الشلالات، ومنتجع وسبا هيلتون الأقصر، ومنتجع هيلتون مرسى علم نوبيان.        

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تعمل هيلتون في أكثر من 100 دولة حول العالم، وتُعد من أهم اللاعبين في قطاع السفر والسياحة الذي يوفر وظيفة من كل 10 وظائف للاقتصاد العالمي. ولأنها من كبرى شركات الضيافة وإدارة الفنادق في العالم، تضم هيلتون 40 علامة تجارية، وأكثر من 4900 فندق تحت إدارتها، ويعمل بها أكثر من 166000 موظفا في الفنادق التي تمتلكها وتديرها، إلى جانب العاملين في مكاتبها الاقليمية والمحلية في الدول التي تعمل بها. تضم علامة هيلتون ذات السمعة العالمية باقة من الفنادق المتنوعة، منها الفنادق الفخمة والفنادق التي تركز على الخدمات، كما تتميز الفنادق والمنتجعات التابعة لهيلتون بأفضل معايير الأداء في قطاع الضيافة العالمي. وفي مصر، تضم علامة هيلتون 18 فندقاً ومنتجعاً في البحر المتوسط والأحمر وفي مدن ومناطق أخرى في أنحاء البلاد.     

Salesforce Delivers the Next Generation of the World’s #1 Customer Service Platform

With the new Service Cloud, built on the Salesforce Lightning component framework, companies can deploy a customizable, modern customer service platform in a single day

New Service Console innovations improve agent productivity, making it easier for companies to provide personalized, differentiated customer service 

New Service Cloud Mobile app lets agents manage and resolve cases anytime, anywhere

SAN FRANCISCO—August 02, 2017—Salesforce [NYSE: CRM], the global leader in CRM, today introduced the next generation of Service Cloud, the #1 customer service platform. Built on the Salesforce Lightning component-based framework, companies can easily configure and set up Service Cloud for their organizations in a single day. With Lightning-Ready partner apps and Lightning App Builder for Service, companies can easily customize and extend Service Cloud. In addition, a new Lightning Service Console adds several new capabilities that boost agent productivity, and a new Service Cloud Mobile app empowers agents to provide exceptional customer service from anywhere. And with Salesforce’s interactive learning platform, Trailhead, anyone can learn for free how to deploy and customize Service Cloud.

The new Service Cloud addresses the needs of today’s consumer, who increasingly expect service experiences that are fast, personalized and available through their preferred channels. Yet, many companies today struggle to provide modern, personalized customer service. Established companies often have inflexible, legacy customer service systems, making it difficult and costly to improve existing support channels or add new ones. Smaller companies are often forced to make trade-offs between selecting a lightweight helpdesk for their immediate needs, as opposed to a more robust solution that can scale for future growth.

Introducing the Next Generation of Service Cloud

Service Cloud provides any company, regardless of size, with a flexible, modern customer service platform that is quick to set up, easy to learn and can be customized to meet their needs today and in the future. New innovations for Service Cloud include:

• ●        Service Out-of-the-Box lets companies build a modern customer service center in a single day. Case management is now pre-built into Service Cloud, and a new streamlined set up experience simplifies the steps needed to deploy essential service flows—with clicks, not code. Service admins can add a customer community and knowledge base, as well as connect to email, Facebook and Twitter feeds—some in as little as five steps. And wIth Trailhead, Salesforce’s online, gamified learning platform, anyone can take one of the 20+ free, guided modules to learn how to deploy, configure and customize Service Cloud.

• ●        AppExchange and Lightning App Builder for Service provide customer service teams with an easy way to customize and extend Service Cloud. Using the Lightning App Builder, companies can extend functionality by simply dragging-and-dropping one of the new service Lightning Components—such as the knowledge sidebar or related record—into Service Cloud. Companies can further extend Service Cloud functionality with more than 75 Lightning-Ready service partner apps available today on the AppExchange, the world’s largest business app marketplace.  Among the service apps available today are telephony and call center management capabilities from Dialpad, NewVoiceMedia and Talkdesk; IoT asset tracking and mapping from MapAnything Live; and patient education from Healthwise.

• ●        Lightning Service Console, the unified desktop experience for customer service agents, includes several new capabilities to maximize productivity and speed so agents can provide better customer experiences and resolve cases faster.

○        Case Kanban provides a visual dashboard of cases in queue so agents can more efficiently triage cases and prioritize their time.

○        Community Agent 360 gives the agent useful context, surfacing a customer’s community history and showing if the customer recently viewed or created content, such as reading a community article or posting a comment.

○        Federated Search helps an agent quickly find records across Salesforce and external data sources such as Confluence, YouTube, Dropbox and Box.

○        Macro Builder lets agents quickly create reusable macros for specific customer service scenarios that agents can easily deploy if the issue arises again.

• ●        Service Cloud Mobile app for iOS and Android will empower agents to provide personalized customer service from anywhere. With the new native mobile app,  employees will be able to triage, manage and resolve cases while in meetings or on-the-go. Push notifications will help keep agents up to date on the status of their cases, making it easier for them to provide customers with fast, responsive service.

Comments on the News:

• ●        “Service Cloud is the market leader because of our unparalleled track record of innovation,” said Mike Rosenbaum, EVP, CRM Apps, Salesforce. “The flexibility of Salesforce Lightning and the Service Cloud platform enables us to move quickly and break down technological barriers, so our customers can focus on what matters most for them—delivering truly differentiated service to their customers.”
• ●        "At New York Life, we believe that providing a great experience to our customers is key to our success," said Simon Walsh, COO, Retail Annuities, New York Life Insurance. "With Service Cloud, we're able to leverage a flexible platform with easy setup and customization, and provide our agents with modern productivity tools to deliver incredible customer service experiences."
• ●        "Every company recognizes the importance of providing good customer service. But for smaller companies, setting up a new contact center is often overwhelming and for bigger companies, they are often constrained by old, legacy systems," said Rebecca Wettemann, VP, Research, Nucleus Research. "With today's announcement, Salesforce is making it much easier for companies all sizes to provide differentiated service."

Pricing and Availability

• ●        Service Out-of-the-Box, Lightning App Builder for Service, Lightning Service Console, Federated Search and Case Kanban view are generally available today at no additional cost with any edition of Service Cloud.
• ●        Community Agent 360 is available today in pilot at no additional cost with a Customer Community Cloud license.
• ●        Macro Builder is expected to GA in the second half of 2017 at no additional cost with any edition of Service Cloud.
• ●        Service Cloud Mobile app for iOS and Android is expected to pilot in the second half of 2017 at no additional cost with any edition of Service Cloud.

«سيلزفورس» تطرح الجيل القادم من منصة خدمة العملاء الأولى على مستوى العالم

·       الخدمة السحابية الجديدة من سيلزفورس تتيح للشركات إمكانية نشر منصة متخصصة وحديثة لخدمة العملاء خلال يوم واحد

·       الابتكارات الجديدة في مجال وحدة التحكم بالخدمة تعمل على تحسين مستوى إنتاجية الوكلاء، ما يُسهّل على الشركات تقديم خدمة عملاء متميزة وذات طابع شخصي

·       تطبيق الخدمة السحابية للهواتف المحمولة Service Cloud Mobile الجديد يتيح للوكلاء إمكانية إدارة وحل الحالات في أي زمان ومكان

دبي، الإمارات العربية المتحدة، 2 أغسطس 2017: طرحت سيلزفورس (المسجلة في بورصة نيويورك تحت الرمز: CRM)، الشركة الرائدة عالمياً في مجال حلول إدارة علاقات العملاء، الجيل القادم من منصة الخدمة السحابية، والتي تعتبر المنصة الخدمية الأولى على مستوى العالم.

وتتيح هذه المنصة التي تستند إلى المكونات الرئيسية لمنظومة Lightning من سيلزفورس، للشركات إمكانية تهيئة وإعداد خدمة السحابة لمؤسساتهم بسهولة تامة وخلال يوم واحد. وبفضل التطبيقات الشريكة الجاهزة والتابعة لمنصة Lightning، وأداة Lightning App Builder الخاصة بالخدمة، أصبح بإمكان الشركات أيضاً وبكل سهولة تخصيص وتوسيع نطاق الخدمة السحابية. بالإضافة إلى ذلك، توفر وحدة التحكم بالخدمة Lightning Service Console الجديدة العديد من القدرات الحديثة، التي من شأنها تعزيز مستوى إنتاجية الوكيل، فضلاً عن أن تطبيق الخدمة السحابية للهواتف المحمولة الجديد سيرفع من مستوى أداء الوكلاء من خلال تقديم خدمة عملاء متميزة من أي مكان. علاوةً على ذلك، وبفضل منصة التعلّم التفاعلية Trailhead من سيلزفورس، أصبح بإمكان أي شخص التَّعلّم مجاناً كيفية نشر وتخصيص الخدمة السحابية.

وتلبي الخدمة السحابية الجديدة مختلف احتياجات ومتطلبات المستهلكين في الوقت الراهن، الذين يتوقعون وبوتيرة متنامية الحصول على تجارب خدمة سريعة، وشخصية، ومتاحة عبر القنوات المفضلة لديهم. إلا أن العديد من الشركات لا تزال تكافح في يومنا هذا من أجل توفير خدمة عملاء حديثة وشخصية (مخصصة)، فعادة ما تعاني الشركات العاملة اليوم من استخدامها لأنظمة خدمة العملاء غير مرنة وقديمة، ما يجعل من الصعب والمكلف تحسين مستوى أداء قنوات الدعم القائمة، أو إضافة قنوات جديدة. أما الشركات الأصغر، فعادةً ما تضطر إلى استخدام البرامج المكتبية البسيطة والمساعدة من أجل تلبية احتياجاتهم الفورية، عوضاً عن استثمار حلول أكثر قوةً وأداءً وقادرة على التوسع والتحديث في المستقبل.

الجيل القادم من الخدمة السحابية

توفر الخدمة السحابية لأي شركة، بغض النظر عن حجمها، منصة خدمة عملاء مرنة وعصرية، تتميز بكونها سريعة التهيئة والإعداد، وسهلة التَّعلّم، وبالإمكان تخصيصها بهدف تلبية احتياجاتهم اليومية والمستقبلية. وتشمل الابتكارات الجديدة في مجال الخدمة السحابية ما يلي:

·        خدمة متميزة ورائدة

·        تطبيق AppExchange وتطبيق Lightning App Builder لدعم الخدمة

·        وحدة التحكم بخدمة بمنصة Lightning

·        تطبيق الخدمة السحابية للهواتف المحمولة Service Cloud Mobile خاصة يعمل على نظامي التشغيل آبل وأندرويد

وفي هذا الصدد، قال مايك روزنباوم، نائب الرئيس التنفيذي لقسم تطبيقات إدارة علاقات العملاء لدى شركة سيلزفورس: "تعتبر الخدمة السحابية التي نقدمها الخدمة الرائدة على مستوى السوق، وذلك بسبب سجلنا الحافل الذي لا مثيل له من الابتكارات. كما أن المرونة العالية التي تتمتع بها كل من منصة Lightning ومنصة الخدمة السحابية Service Cloud من سيلزفورس تتيح لنا إمكانية الاستجابة بسرعة، وتذليل كافة العقبات التقنية التي تواجهنا، وذلك كي يتمكن عملاءنا من التركيز على القضايا الأكثر أهمية بالنسبة لهم، ما يمكنهم من تقديم خدمة متميزة ورائدة بكل معنى الكلمة لعملائهم".

ومن جانبه، قال سيمون والش، مدير عمليات قسم الاستحقاقات السنوية للأفراد لدى شركة نيويورك لايف إنشورنس: "تؤمن شركة نيويورك لايف إنشورنس بأن تقديم تجربة رائعة ومميزة لعملائنا هو أمر حيوي وأساسي لتحقيق النجاح. وبفضل الخدمة السحابية، أصبحنا قادرين على استثمار هذه المنصة المرنة التي تتميز بسهولة الإعداد (التهيئة) والتخصيص، وتسليح وكلائنا بأدوات إنتاجية حديثة كي يتمكنوا من تقديم تجارب خدمة عملاء لا تصدق، وغير مسبوقة".

وقالت ريبيكا ويتمان، نائب رئيس الأبحاث لدى شركة نوكليوس ريسيرش: "تعي كل شركة مدى أهمية تقديم خدمة متميزة وجيدة للعملاء، لكن بالنسبة للشركات الصغيرة، تعتبر عملية إنشاء مركز اتصال جديد مرهقة ومكلفة للغاية، في حين غالباً ما تجد الشركات الكبرى نفسها مقيدة بسبب الأنظمة القديمة. لكن بعد هذا الإعلان، استطاعت شركة سيلزفورس تسهيل عملية تقديم الخدمات المميزة للشركات من كافة الأحجام".

Enterprise Strategy Group reports The Pressing Need for Digital Risk Management

Leading tech analyst group suggests businesses must adopt a thorough digital risk management strategy that includes monitoring, filtering, prioritizing, and responding to threats across the public Internet and dark web

Dubai, UAE, August 3, 2017 – Digital Shadows, the industry leader in digital risk management, today unveiled a new report called: ‘The Pressing Need for Digital Risk Management’ from top analysts at the Enterprise Strategy Group (ESG) looking at the growing importance and rates of adoption of Digital Risk Management in business today.

The report recognizes that most CEOs and corporate boards no longer shy away from cybersecurity strategy as they might have done even 5 years ago. Rather, progressive executives now realize that cyber-risk equates to business risk and needs to be addressed as part of their overall business strategy.

Most executives no longer accept “good enough” security, and are willing to invest in best practices and leading security defenses to protect their organizations. However, many organizations continue to think of cyber-risk in terms of internal network penetration rather than as a more comprehensive strategy that includes all digital assets—websites, social networks, VIP and third-party partner exposure, etc. To address these risks, the report suggests CISOs and risk officers must adopt a thorough digital risk management strategy that includes monitoring, filtering, prioritizing, and responding to threats across the public Internet and dark web.

Jon Oltsik, Senior Principal Analyst at ESG who wrote the report, said: ‘Many executives are beginning to realize they need to take a different stance on cyber security. It Is no longer a case of just spending dollars on perimeter-focused cybersecurity but they need to move to a more holistic digital risk strategy designed to analyze threat intelligence, monitor deep web activities, track the posting of sensitive data, and oversee third parties.’

‘We know that a strong and resilient strategic digital risk management strategy should include policies and monitoring for targeted cyber threats; Infrastructure exposure, data loss; brand and VIP exposure, physical threats and third party risks to be truly effective,’ said Alastair Paterson, CEO and Co-Founder of Digital Shadows. ‘Digital Risk Management, which combines automation and human analytics, is becoming the critical component in your cyber security arsenal.’

Download the ESG report The Pressing Need for Digital Risk Management

Women’s Journey Thailand 2017 Campaign launched to boost female visitors

Fifty-six well-known women celebrities and bloggers from all around the world attended the Women’s Journey Thailand 2017 Campaign launched to boost female visitorsat a gala welcome reception at Nai Lert Heritage House in the heart of Bangkok.

Organised for the second year by the Tourism Authority of Thailand (TAT), the event was presided over by H.E. Kobkarn Wattanavrangkul, Minister of Tourism and Sports, and joined by Mr. Yuthasak Supasorn, TAT Governor. The month-long campaign is designed to attract international and local female travellers to visit Thailand and enhance the kingdom’s positive image as one of Asia’s most female friendly destinations.

The global female celebrities and bloggers appointed representatives of “The Lady Celebrities to Thailand” and “The Lady Bloggers to Thailand” projects who are in Thailand for the launch are Pia Alonzo Wurtzbach, Miss Universe 2015; So-Hyun Kim, a famous Korean actress; Tanya Sharma, an actress from India; two representatives of Nogizaga 46, a Japanese female idol group; Li Zhenying, Miss Universe China 2016; Anika Morjaria, a famous social media personality, moderator and presenter from the UAE; Sara Fouad, an Egyptian media personality; Naeema Al Maqbali, a beauty and fashion ambassador, and social media influencer from Oman; Ho Ngoc Ha, a singer, actress, and model, Vietnam; Vaniphone Phumexay, Miss Vientiane 2017; Ei Kywat Khaing, Miss Myanmar World 2017; Do My Linh, Miss Vietnam 2016; Esma Voloder, Miss World Australia 2017 and 4 runner-ups; Mary Ornborg, Editor in Chief, First Class Magazine, and Lottie Knutson, a Swedish journalist, photographer, and writer.

TAT has launched a special “Women’s Journey Thailand” mobile app, which can be downloaded after registering for the access code. Registrants will get a “Welcoming Package” including such “goodies” as a free welcome drink by Coffee World, 7-days free Sim Card with WiFi by DTAC, and 300 Baht discount by Grab Taxi.

They will also get:

– 20% discount at King Power Duty-free Shops (except the airport branch)

– Special airfare for the domestic sector, starting from 1,290 Baht by Bangkok Airways

– Special car rental fee by Thai Rent A Car (499 Baht/day)

– 500 Baht discount voucher by the Siam Discovery Department Store (for women visitors)

– Free ice-cream cone by McDonalds Thailand (only during August 2017)

Thailand has recorded a significant rise in female visitors over the past few years.

Mrs. Srisuda Wanapinyosak, TAT Deputy Governor for International Marketing – Asia and South Pacific said, “Today women are significant decision makers and influential with high-spending power. With a full range of products and services that can serve women’s needs, Thailand can definitely be the ideal destination. The Women’s Journey Thailand campaign will showcase how women travellers can enjoy these products and services at very attractive prices when they visit Thailand in August.”

TAT is launching many other activities as part of the campaign including the Lady Golf Challenge, Lady Celebrities to Thailand, Thailand through Her Eyes, Lady in Thai Fabrics, and Lady Bloggers.

TAT has also appointed Ms. Nattaya Boonchompaisarn, or Grace, the winner of The FACE Thailand Season 3, as an honorary representative to inspire female travelers all around the world to explore the variety of quality products and services the country has to offer for this segment.

TAT has classified the products and services for women travellers into seven categories: accommodation (hotels and resorts); health, beauty and spa services; shopping malls, dining and restaurants; recreation and entertainment; such as, theme parks; lifestyle activities; such as, handicraft workshops and fitness, and transportation services; such as, airlines and car rentals.

Full details regarding products, services and travel deals on the “Women’s Journey Thailand” website, please click: https://womensjourney.tourismthailand.org/

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Fortinet Expands Cloud-Based Security Fabric Visibility, Management and Analytics for SMBs and Security Providers

Fortinet’s FortiCloud 3.2 Update Enables Full Management of FortiGate Devices to Centralize Security Operations

Dubai, UAE, August 03, 2017

News Summary

Fortinet® (NASDAQ: FTNT), the global leader in high-performance cybersecurity solutions, today announced a major update to their leading FortiCloud Software-as-a-Service (SaaS) offering for SMBs and Managed Security Service Providers (MSSPs). FortiCloud version 3.2 offers enhanced management capabilities to provide anywhere-anytime control over the Security Fabric solutions used to defend the largest segment of global business.

• Fortinet’s FortiCloud services are hosted in dedicated datacenters located in North America, Europe and Asia and are currently trusted to manage over 280,000 security devices worldwide.
• FortiCloud 3.2 enables full management of FortiGate devices to centralize deployment, management and analytics across Fortinet’s Unified Threat Management (UTM), Wireless Access Point, Switch and Sandboxing solutions.
• FortiCloud’s ease-of-use and high value make it the ideal solution for SMBs who need superior security fabric defenses and provides the ideal entry-point for new and existing MSSPs to deliver superior security services to their customers.

John Maddison, senior vice president of products and solutions at Fortinet

“Defending against the complex and constantly evolving threat landscape is a challenge for even the largest enterprises and poses even greater risks for small and medium businesses who are often constrained by both human and capital resources. That’s why Fortinet has consistently delivered advanced security solutions with the ease-of-use and flexibility to maximize both a business’s defenses and its resources. FortiCloud 3.2 centralizes and expands controls over Security Fabric solutions to enable SMBs to spend less time on their security and focus more on growing their businesses.”

Superior Cybersecurity to Protect Small Business

In the United States alone, SMBs represent 99.7% of businesses, provide employment for 48% of the private workforce and generate 33.6% of total export value. It’s clear that SMBs are leveraging the benefits of the digital economy and are critical contributors to global commerce. SMBs also face unique cybersecurity challenges as they often have limited security budgets and resource-constrained IT departments tasked with defending against an increasingly hostile threat landscape.

Fortinet addresses these challenges by providing industry-leading security solutions tailored to meet the needs of SMBs. Fortinet’s FortiGate UTM appliances were recently named a leader in the 2017 Gartner Magic Quadrant for the eighth consecutive time and IDC’s latest Worldwide Security Appliance Tracker highlights that Fortinet continues to ship more security appliances than any other vendor. FortiCloud centralizes the deployment, management and analytics of an SMBs’ security solutions through a cloud-based console to simplify security and best defend against today’s evolving threats.

FortiCloud version 3.2 adds full management capabilities to the existing analytics and log retention features, enabling total control over an organization’s Security Fabric through a centralized and intuitive SaaS console:

• Full Management of FortiGate firewalls enables deployment, configuration, monitoring and troubleshooting, all through a single cloud interface.
• Turnkey and cloud-based provisioning of FortiGate, FortiAP and FortiSwitch products requires little expertise to get devices up and running.
• Granular access controls, application usage policies, and sandbox integration enhances protection against advanced threats and zero-days.
• A Cloud-based, SaaS model easily scales as business grows and eliminates hardware costs for increased value.

Simplifying Operations for Security Providers

The anywhere-anytime security management capabilities combined with multi-tenancy features also make FortiCloud the perfect entry point for new and existing MSSPs looking to deliver industry-leading security services to their customers.

FortiCloud simplifies deployment and configuration of customer services, while greatly reducing the staff required to monitor and troubleshoot client networks. FortiCloud’s SaaS model offers a low total cost of ownership and operational efficiencies that helps new service providers enter the market and delivers fast return on investment for existing partners so they can quickly generate recurring revenue and higher margins.

Availability

The FortiCloud service will be updated to version 3.2 on August 14th, 2017.

Additional Resources

• Please visit the FortiCloud homepage for more details about the Fortinet’s FortiCloud security services.
• Follow Fortinet on Twitter and LinkedIn, and Facebook.  
• Join the conversation on the Fortinet blog.
• FortiCloud (blog)