Bain to discuss process involved in building national competitiveness within a global marketplace at 11th Annual FIKR Conference

Conference gathers intellectuals, researchers and decision-makers to discuss pressing issues in Arab region and the world

November 27, 2012

Dubai, UAE - Bain & Company, the global business consulting firm, has announced that Yasar F. Jarrar, the firm’s newly appointed Partner in the Middle East, is today (27 November, 2012) presenting a master class on the topic ‘Competitive Advantage of Nations: How Countries compete’ during the 11th Annual FIKR Conference, running from 26 - 27 November 2012 at Grand Hyatt Hotel, Dubai. The Arab Thought Foundation's annual FIKR Conference is a world-class event bringing together intellectuals, researchers and decision-makers from the public and private sector to discuss the most pressing issues facing the Arab region and the world.

Jarrar brings strong industry experience as he currently serves as a Member of the World Economic Forum’s (WEF) Council on the Future of Government (Global Agenda Councils), and has been distinguished as a Young Global Leader by the WEF.

Jarrar’s master class is divided into two sessions, with the first, ‘Building A Competitive Advantage’ addressing the topics ‘What is Competitiveness’, ‘The Competitiveness Diamond – Economic Clusters’, ‘Global Competitiveness: the theory and the report’ and ‘The Competitive Advantage of Nations’. The second session, ‘Where to play and how to win?’ addresses the topics ‘A Risk Framework - Understanding the Global and Local Environment’, ‘How Nations Compete – Development Strategy and Structure’, ‘Soft Power’ and ‘Learning from global experiences’, which includes case studies of The Texas Energy Cluster, Singapore, Inc., The Dubai Model and China: The Pragmatic State.

“A country does not prosper solely from its natural endowments, its labor pool, its interest rates, or its currency’s value. Long-term, sustainable social and economic growth emanates from the capacity of its industry to innovate and upgrade. The dynamism of the local players are crucial, which is manifested by strong domestic rivals, aggressive home-based suppliers, and demanding local customers. The FIKR Conference presents an ideal platform to highlight the several factors that contribute in shaping a nation’s competitiveness, including differences in national values, culture, economic structures, institutions, and histories,” said Jarrar.

Standard Chartered wins Best Consumer Internet Bank Awards

Global Finance recognizes bank for offering online services that enhance banking experience of customers

UAE, November 26, 2012 – Standard Chartered has been awarded “World’s Best Consumer Internet Bank” and “Best Consumer Internet Bank in Asia, Africa and the Middle East” for the second year running by the industry’s premier Digital Awards handed out by Global Finance Magazine. The prestigious awards add to the record haul of 10 country and category awards won by Standard Chartered earlier this year from Global Finance, underlining another highly successful year for the bank.

Standard Chartered has been recognized for offering online services that enhance the banking experience of its customers. Moreover, the awards further reaffirm the leadership position of Standard Chartered at the global and regional levels in the field of consumer internet banking.

Mohammed Al Mazemi, General Manager Distribution, Middle East, Standard Chartered Bank, said:

“It has been a very rewarding year for us as we have won the World’s Best Consumer Internet Bank and Best Consumer Internet Bank in Asia, Africa and the Middle East awards, on top of a record haul of 10 country and category awards earlier this year from Global Finance. Having won these prestigious awards for the second year running validates the impact of Standard Chartered’s market strategy and reaffirms our position as a global and regional leader in providing personalized banking solutions. We take inspiration from these awards in our continuing pursuit of banking excellence and in introducing new services and value-added offerings as we have done this year across Online Sales, Wealth, Payments and Mobile platforms.”

Standard Chartered has been operating in the Middle East Region for over 92 years and has more than 29 branches and over 170 ATMs and CDMs and more than 3500 employees representing 70 nationalities across the UAE, Bahrain, Qatar, Oman, Jordan and Lebanon.

The African Development Bank Targets Solutions to Youth Unemployment in Cooperation with the Social Fund for Development at high-level dialogue in Cairo Earlier in December

Cairo, 25 November 2012, On 5 December 2012, The African Development Bank (AfDB), one of the region’s top financial institutions, will host a high-level policy dialogue chaired by Prime Minister Hisham Kandil, under the theme of “Youth Employment: Building the Future.” The Bank is partnering with the Egyptian Social Fund for Development (SFD) to find ways of promoting youth employment across the country and North African nations.

The event will bring together key bank executives with a variety of important decision makers from the Egyptian government, research organizations and youth employment experts, which include: Dr. Mthuli Ncube, AfDB Vice President and Chief Economist; Dr. Sakala Zondo – AfDB Vice President, Country, Programs and Policy; Dr. John Page, a Senior Fellow at the Brookings Institution’s Global Economy and Development Program; Dr. Heba Handoussa, Managing Director of the Egyptian Network for Integrated Development; Dr. Omneia Helmy, Director of the Egyptian Center for Economic Studies; and Dr. Farouk Al-Okdah – Governor, Central Bank of Egypt.

ADB will also use the occasion to launch the Bank’s 2012 flagship report: The African Economic Outlook. Focusing on youth employment, the report outlines the positive long-term effects employing young people the numerous ways has on economic growth.

“We want to discuss the policies, programs and initiatives that Egypt could implement in order to help facilitate greater opportunities for youth, which makes up the foundation for economic growth in the future,” says Dr. Sibry Tapsoba, AfDB’s Resident Representative for Egypt; explaining, “we know that Egyptian youth are struggling to match their skills with fulfilling careers, which is why we are making this issue a strategic priority for the Bank.”

Following the opening session by Dr. Hisham Kandil, an analysis of policies and programs designed to improve conditions for young people seeking work and a discussion on the private sector’s role in job creation will take place. The day will end with the presentation of the 2012 African Economic Outlook report.

"This conference is an important opportunity to shed light on one of the SFD's main priorities. We provide financing for projects and initiatives as well as devote resources to tackling issues such as employment, job-creation and poverty alleviation," says Ms. Ghada Waly, the SFD’s Managing Director.  "We want to go beyond this and directly target youth by capitalizing on the experience of other countries and experts in this field. I must stress that it is imperative to sustain south-south cooperation between southern nations as well."

In organizing this event AfDB and SFD hope to outline a number of priority initiatives that can be implemented in the short term. Tapsoba adds that AfDB has a wealth of experience in this field developed via peer-to-peer learning, sharing of best practices and similar AfDB policy dialogues. AfDB plans to build on its youth employment strategies that involve supporting investment in higher education, science, technical and vocational training; as well as acting as a mediator to facilitate public-private sector partnerships in this area.

   

It is worth mentioning that youth unemployment is a global problem that is particularly acute in the Middle East and North Africa. According to the United Nation’s International Labor Organization, more than 25% of all youth in this region are unemployed. This number is slated to rise in the near future if conditions do not change. There are no concrete statistics on youth unemployment in Egypt, however, experts believe the rate follows regional trends. Unemployment was one of the key issues driving the Arab Spring and will continue to be a central theme as these nations move forward. 

في حوار رفيع المستوى يعقد يوم 5 ديسمبر

البنك الأفريقي للتنمية يقدم حلولا لمشكلة البطالة بالتعاون مع الصندوق الاجتماعي للتنمية

القاهرة، 25 نوفمبر 2012- يستضيف البنك الأفريقي للتنمية – الذي يعد من أكبر المؤسسات المالية في المنطقة - حوارًا رفيع المستوى يرأسه الدكتور هشام قنديل، رئيس الوزراء، تحت شعار "تشغيل الشباب من أجل بناء المستقبل". ويتعاون البنك مع الصندوق الاجتماعي المصري للتنمية في البحث عن سبل تعزيز توظيف الشباب في مصر ودول شمال أفريقيا.


وسوف يشارك في هذا الحوار كبار المسئولين التنفيذيين في البنك ونخبة من صانعي القرارات في الحكومة المصرية، ومنظمات البحوث، وخبراء توظيف الشباب، ومن أبرزهم الدكتور/ ماثولي نكوبي، نائب رئيس بنك الأفريقي للتنمية وكبير الاقتصاديين، والدكتور/ ساكالا زوندو، نائب رئيس البنك الأفريقي للتنمية للبرامج والسياسات، والدكتور/ جون بيج، زميل رفيع المستوى لبرنامج الاقتصاد العالمي والتنمية في معهد بروكنجز، والدكتورة/ هبة هندوسة، مدير إدارة شبكة مصر للتنمية المتكاملة، والدكتورة/ أمنية حلمي، مدير المركز المصري للدراسات الاقتصادية، والدكتور/ فاروق العقدة، محافظ البنك المركزي المصري.


كما سينتهز بنك التنمية الأفريقي هذه المناسبة لعرض التقرير الرئيسي للبنك لعام 2012 بحيث يدور موضوع هذا التقرير حول تشغيل الشباب، ويحدد طرقا عديدة يحقق بها توظيف الشباب أثرًا إيجابيًا على النمو الاقتصادي على المدى البعيد.


صرّح الدكتور/ سيبري تابسوبا، ممثل بنك التنمية الأفريقي في مصر، قائلا: "إننا نريد مناقشة السياسات والبرامج والمبادرات التي يمكن لمصر تنفيذها من أجل المساهمة في توفير المزيد من فرص العمل للشباب والتي تشكل أساس النمو الاقتصادي في المستقبل"، وأضاف قائلا: "نحن نعلم مدى معاناة الشباب المصري للعثور على وظيفة ملائمة لمهاراتهم وخبراتهم، ولذلك أعطينا هذه القضية أولوية استراتيجية بالنسبة للبنك".


سيلي الجلسة الافتتاحية للدكتور هشام قنديل تحليل للسياسات والبرامج التي تم تصميمها لتحسين ظروف الشباب الذي يبحث عن فرصة عمل، ونقاش حول دور القطاع الخاص في توفير فرص العمل، وسيُختَتَم اليوم بعرض تقديمي عن تقرير "التوقعات الاقتصادية الأفريقية لعام 2012".


وصرحت الدكتورة غادة والي، الأمين العام للصندوق الاجتماعي للتنمية، قائلة: "هذا المؤتمر هو بمثابة فرصة غاية في الأهمية لتسليط الضوء على واحدة من أهم أولويات الصندوق الاجتماعي للتنمية. فنحن نقدم التمويل للمشاريع والمبادرات كما نخصص الموارد لمعالجة قضايا حيوية مثل: العمل، خلق وظائف وتخفيف وطأة الفقر." وأضافت قائلة: " ولكننا نريد أن نتجاوز ذلك ونستهدف الشباب مباشرة عن طريق الاستفادة من تجارب الدول الأخرى والخبراء في هذا المجال. كما أنني أوكد على أهمية تنمية التعاون بين بلدان الجنوب بين دول الجنوب بعضها البعض".


يأمل البنك الأفريقي للتنمية والصندوق الاجتماعي للتنمية بتنظيم هذا المؤتمر تحديد عدد من المبادرات التي يمكن إنجازها بصورة فورية وعلى المدى القصير. ويضيف الدكتور تابسوبا أن البنك الأفريقي للتنمية لديه خبرة كبيرة في هذا المجال اكتسبها من خلال التعلم من الزملاء، ومشاركة أفضل الممارسات والحوارات المماثلة حول سياسة البنك. كما يعتزم البنك الأفريقي للتنمية استكمال استراتيجيات توظيف الشباب التي تتضمن دعم الاستثمار في التعليم العالي والعلوم والتدريب التقني والمهني، فضلا عن العمل كوسيط لتسهيل الشراكات بين القطاعين العام والخاص في هذا المجال.


من الجدير بالذكر أن بطالة الشباب تعد مشكلة عالمية، وتزداد حدة وخطورة في منطقة الشرق الأوسط وشمال أفريقيا. وبحسب منظمة العمل الدولية، أكثر من 25% من الشباب في المنطقة عاطلون عن العمل. ومن المتوقع أن يرتفع هذا العدد في المستقبل القريب إذا استمر الحال كما هو عليه. ولا توجد إحصاءات محددة عن معدّل البطالة في مصر إلا أن الخبراء يعتقدون أنه يماثل الاتجاه العام في المنطقة. لقد كانت البطالة من أهم القضايا التي تسببت في ثورات الربيع العربي وستظل البطالة قضية جوهرية أثناء محاولات هذه الدول للنهوض والتقدم للأمام.

البنك العربي يطلق حساب "شباب" في مصر

(القاهرة - مصر، 24 نوفمبر 2012) – أعلن البنك العربي عن إطلاق منتج مصرفي جديد خاص بالشباب - حساب "شباب" والمصمم خصيصاً لتلبية احتياجات فئة الشباب وطلبة الجامعات في مصر.

وفي تعليقها على إطلاق حساب شباب في مصر، صرحت السيدة سمر الملا مدير منطقة و فروع مصر:" يحرص البنك العربي دوماً على تلبية احتياجات عملائه ويواصل التزامه لتقديم خدمات وحلول مصرفية مبتكرة لمختلف فئات وقطاعات المجتمع المصري. ويأتي إطلاق البنك العربي لحساب "شباب" اليوم تجسيداً لالتزامه هذا من خلال تقديم البنك حساب خاص لفئة حيوية في المجتمع، هي فئة الشباب وطلبة الجامعات."

ومن جهته قال السيد عبد المنعم الحسيني، نائب رئيس ومدير قطاع الخدمات المصرفية للإفراد بالبنك العربي – مصر: " يسعدنا في البنك العربي أن نعلن عن إطلاقنا لهذا المنتج الجديد الخاص بفئة الشباب حيث يقدم حساب شباب من البنك العربي لفئة الشباب بين عمر 16 ــ 25 عاماً من كلا الجنسين باقة مختارة من المميزات البنكية و غير البنكية التي تناسب احتياجات الشباب فى هذة الفئة العمرية بمصاريف مخفضة."

يتضمن حساب شباب من البنك العربى مزايا بنكية متمثلة فى حساب توفير بفائدة شهرية ، بطاقة فيزا إلكترون شباب وبطاقة تسوّق عبر الإنترنت مجاناً للسنة الأولى بالاضافة الى إمكانية الاستفادة من الخدمات المصرفية المباشرة ( خدمة الرسائل النصية – هلا عربى - عربى اون لاين و خدمة كشف الحساب الإلكتروني )، هذا و يتم الاعفاء من عمولة تحويل الراتب للعاملين من الشباب فى هذة الفئة العمرية ، بالإضافة إلى المميزات غير البنكية المتمثلة في خصومات خاصة لدى محلات تجارية مختلفة و سحوبات دورية وجوائزعديدة و قيمة .

ويذكر أن البنك العربي يقدم خدماته المصرفية في المنطقة وحول العالم من خلال أكثر من 600 فرع موزعة في 30 دولة عبر خمس قارات منهم 27 فرع فى جمهورية مصر العربية .

EIBFS holds compliance workshop in Abu Dhabi

Event serves as strategic platform to learn more about compliance risks and strengthen ties with fellow compliance professionals

November 21, 2012

The Emirates Institute for Banking and Financial Studies (EIBFS), the sole provider of specialized knowledge and enhanced learning experiences for the UAE banking and financial sector, successfully organized a special compliance workshop for banking professionals in the UAE capital at the EIBFS campus in Abu Dhabi. The event served as a strategic platform for members of the UAE banking community to share experiences and knowledge in managing compliance risks while at the same time reinforce ties between fellow compliance professionals.

The event was highlighted by key speeches and presentations made by leading compliance experts that included;

Kenneth Lobo, Head of Regulatory Compliance and Monitoring-Group Compliance, Dubai Islamic Bank (Developing an Effective Regulatory Compliance Program)

Columcille O’Donnell, Head of Group Compliance-Compliance Division, National Bank of Abu Dhabi (Foreign Account Tax Compliance Act)

Umair Hameed, Assistant Director for the Financial Services Industry, Deloitte Corporate Finance Limited (The impact of increased regulations on the financial services sector)

The specialized workshop also included a panel discussion where participants and speakers were able to interact and discuss timely issues and challenges in compliance across the UAE banking scene.

“The Middle East region’s financial markets, particularly in the UAE, have witnessed the emergence of more rigorous regulatory scrutiny, which in turn has resulted in a stronger concentration on compliance,” said Essa Al Zaabi, Deputy General Manager, EIBFS. “The workshop aimed at addressing the key challenges presented in compliance, which is marked by our call for a more vigilant compliance function that can eventually create a more effective and sound system of control. We would like to express our appreciation at the participants who attended and the compliance experts who shared their knowledge with us. True enough, the event demonstrates our steadfast commitment towards providing the banking and finance segment with strategic and relevant training programs and courses.”

Japanese multinationals, investment firms eyeing opportunities at Dubai World Central

High-level Japanese business delegation tours DWC’s world-class infrastructure

November 21, 2012

Senior officials from Japanese multinationals and major investment management firms recently conducted an exploratory visit at Dubai World Central (DWC), the world’s first purpose-built aerotropolis. The delegation toured DWC’s key facilities, including Al Maktoum International Airport and Logistics District, and also attended a high-level meeting that featured exclusive presentations of DWC and exploratory talks for various investment opportunities in the purpose-built aerotropolis.

Shinji Kawasaka, Chairman of the Asia-Pacific Economic and Environmental Research Society, and Yasuo Nakashima, Chief Executive Officer and International Director of LaSalle Investment Management, Japan, led the visiting delegation. Following the site tours and meetings, the delegation recognized the strategic importance of DWC as a gateway for Japanese companies to expand their business interests in the MENASA region.

Rashed Bu Qara’a, Chief Operating Officer, Dubai Aviation City Corporation, said: “The UAE and Japan share a long history of excellent bilateral business relations, and we are keen on taking that relationship to the next level. This visit of senior Japanese officials complements our continuing efforts to create new business opportunities for Japanese companies from different sectors. Moreover, Dubai World Central will play an important role in further expanding economic activities between the two countries. The multi-modal infrastructure and world-class aviation and logistics facilities at DWC, in particular, serve as vital components for the expansion plans of Japanese firms in the UAE and across the MENASA region. The aerotropolis concept of Dubai World Central makes it an ideal destination for investors and multinationals, enhancing its role as an economic growth catalyst for Dubai and the UAE.”

Shinji Kawasaka, Chairman, Asia-Pacific Economic and Environmental Research Society, said: “Building on the long-standing business relations between Japan and the UAE, we have seen many Japanese companies expanding their operations in the UAE, taking advantage of its strategic location as a gateway to the MENASA region. Dubai World Central is a key initiative that will open more avenues for economic cooperation between the two countries as Japanese multinationals are eagerly looking forward to capitalizing on its comprehensive aviation and logistics facilities.”

Yasuo Nakashima, Chief Executive Officer and International Director of LaSalle Investment Management, Japan, said: “There is great interest among Japanese companies and investors to see all the developments going on at Dubai World Central. Our visit was a welcome opportunity to better understand the strategic importance and value of this project. We were impressed not only by the world-class infrastructure, but also by the implementing strategy and the bold, ambitious and achievable idea behind it. The energy and engagement from the people at DWC were certainly inspiring. We were involved in wide-ranging discussions, and we basically view this opportunity as a blank sheet of paper wherein the possibilities are endless with the expertise of the people at DWC and the world-class facilities available here.”

Other members of the delegation were Mikuyi Kawasaka, President, Asia-Pacific Economic & Environmental Research Society Group, MKII Corporation; Masahiko Komagata, Chief Representative for MENA & General Manager, Middle East Branch, Hitachi, Ltd.; Takashi Nohmura, Senior Managing Director, Taiyo Kogyo Corporation; Kazuhiro Nakada, Manager – Industrial Solutions 1st Business Div. – Energy & Environmental Solutions Dept., Hitachi High-Technologies Corporation; Satoshi Ariyama, Department Manager – Business Management and Marketing Department – International Division, Yachiyo Engineering Co., Ltd.; Masanobu Sato, CEO, Samurai Businessmen Services Co., Ltd; Toshiya Kashimura, General Manager, Power T&D Solutions, Hitachi, Ltd., Middle East Branch; Shinji Nakamura, Corporate Officer & General Manager - Global Business Department, Hitachi Kokusai Electric Inc.; and Mohammed Ilyas, Managing Director, Iksam Marketing Management.

SAS hosts Visual Analytics Roadshow to help UAE companies strategically manage and visually explore big data

Event to empower participants on how to develop business critical analysis, reports and responses based on available data

November 20, 2012


SAS®, the leading provider of business analytics software and services, is looking to empower companies and organizations in the UAE on how to manage and visually explore big data through a specifically hosted Visual Analytics roadshow to be held on November 26, 2012 at The Address - Dubai Marina. The event is expected to throw the spotlight on SAS Visual Analytics, a high performance solution that allows users to explore big data using high-performance, in-memory capabilities to collect precise insights faster and publish results to the web and on mobile devices. During the roadshow, Carel Badenhorst, Head of Technology Practice, SAS Middle East Africa, Turkey & Pakistan, will talk about how easy and intuitive it is to work with the new SAS solution and how users can explore large data sets.


According to SAS senior executives, the event is expected to attract the participation of company decision makers, analysts, statisticians and data scientists, who will widely benefit from using SAS Visual Analytics in developing business critical analysis, reports and responses that are based on all available data. SAS Visual Analytics combines an easy-to-use dynamic interface with powerful in-memory technology to enable all types of users in visually exploring big data; execute analytic correlations on billions of rows of data in minutes or seconds; gain insights into what the data means and deliver the results quickly wherever needed, be it online or through mobile devices. The new solution is part of the SAS High-Performance Analytics family. Using SAS Visual Analytics will allow today’s companies and organizations to apply the power of SAS Analytics across massive amounts of data—virtually exploring at the speed of sight.


"The Middle East has demonstrated an increased demand for a strategic solution that can help manage and process massive amounts of complex data. The challenge lies in how to manage unstructured data coming from many sources like PCs, laptops, tablets, databases, social media channels and other data sources. This roadshow is aimed at showcasing the immense advantage and benefits to be gained from using SAS Visual Analytics. Our goal is to teach participants how to explore large data sets and even how to deliver results on the web or on mobile devices like the iPad," concluded Badenhorst.


To register please visit: http://www.sas.com/reg/offer/ae/VA_seminar_dubai_2012

UAE’s first-ever Islamic Margin Trading rolled out by Al Ramz Securities

Sharia-compliant ‘cost-plus’ service offers flexible stock purchasing option for local traders

November 20, 2012

Al Ramz Securities, one of the UAE's leading brokerage houses, has once again reaffirmed its pioneering role in local industry by introducing the country’s first-ever Islamic Margin Trading service.

The service is patterned after the ‘Murabaha’ type of Shariah-compliant ‘cost-plus’ financing, where a fund purchases goods and resells them to a third party at an agreed-upon price. The price includes the cost of the goods plus a profit margin, with the cost and margin predetermined by the parties involved in advance.

Under its Islamic Margin Trading scheme, Al Ramz buys Islamic-compliant shares specifically agreed upon with the client and then sells them to the latter following the Murabaha sharing concept, with the payment mode chosen in advance. The service has been approved by an advisor from the Sharia Board.

“Our new Islamic Margin Trading facility reflects our unique brand as an innovative and progressive brokerage. By adopting Sharia-compliant murabaha principles, we enable clients who are short on finances to strategically pursue their stocks of choice. This marks a first for the UAE which will definitely have a positive impact on the movement and nature of the local stock markets,” said Mohammad Al Mortada Al Dandashi, Partner and Managing Director, Al Ramz Securities.

Al Ramz Securities had recently been granted a Margin Trading permit by the UAE’s Securities and Commodities Authority (SCA), becoming one of the first local players to be authorized to provide such a service. The brokerage is licensed to trade in foreign markets and offers a comprehensive portfolio of financial services for individual and institutional clients across its branches in Abu Dhabi, Al Ain and Dubai.

البنك العربي يطلق حملة جديدة على قروض السيارات

مصر – القاهرة 19 نوفمبر 2012: أطلق البنك العربي مؤخراً حملته الجديدة على قروض السيارات والتي تتيح الفرصة لستة فائزين لربح قيمة مقدم السيارة لقروضهم خلال فترة الحملة ، وذلك من خلال الدخول في سحوبات شهرية سيجريها البنك على مدى ثلاثة شهور متتالية، وسيتم الإعلان فيها عن عدد اثنين فائزين في كل سحب شهري خلال فترة الحملة. وستستمر هذه الحملة حتى تاريخ 10 /2/2013 في حين سيتأهل للدخول في السحب العملاء الحاصلين على قروض سيارات بمبلغ 50000 جنيه أو أكثر.

و قال السيد عبد المنعم الحسيني، نائب الرئيس ومدير قطاع الخدمات المصرفية للإفراد بالبنك العربي – مصر: "تأتي هذه الحملة على قروض السيارات في إطار حرصنا في البنك العربي على تقديم عروض خاصة نكافئ بها عملائنا ونمنحهم من خلالها مزايا اضافية إلى جانب إستفادتهم من الخدمات والمنتجات المميزة للبنك العربي، وأضاف السيد الحسيني: " يقدم برنامج قروض السيارات من البنك العربي خيارات ميسرة للعملاء الراغبين بالحصول على سيارة أحلامهم، بما يتناسب مع احتياجاتهم ومتطلباتهم المختلفة بالإضافة لفرصة استرداد قيمة المقدم لقروض السيارات الممنوحة من مصرفنا خلال فترة الحملة ."

و جدير بالذكر أن قروض السيارات من البنك العربي تتمتع بالعديد من المزايا أبرزها: أسعار فائدة منافسة و تمويل يصل إلى 100% من قيمة السيارة بحد أقصى 750,000 جنيه مصري للسيارات الجديدة و 300,000 للسيارات المستعملة.

بالاضافة لبرامج عدم اثبات الدخل التى تصل نسبة التمويل بها الى 70% من قيمة السيارة كما تتمتع كافة برامج السيارات بالبنك العربي بتأمين على الحياة مجاناً و أسعار خاصة لتأمين السيارات و بطاقة إئتمانية بلو يتم منحها مع القرض مجانية مدى الحياه بالاضافة لسرعة إجراءات منح القرض.

وإضافةً لجميع هذه المزايا، فان كادر البنك العربي يضم نخبة من الموظفين المختصين وهم على استعداد تام لتقديم الخدمات للعملاء فيما يخص قروض السيارات وآلية الحصول عليها وفقا لشروط واحكام الحملة والسياسات المعتمدة لقروض السيارات فى البنك العربي.

Standard Chartered enhances branch customer service

Bank commits to serve teller customers within 8 minutes

UAE – November 19, 2012 – As part of Standard Chartered’s commitment to continuously improve its customer’s banking experience, the bank recently introduced an ‘8-minute teller service guarantee’ in the UAE. Teller service customers are now guaranteed to be served within an eight minute time frame across six of its branches across the UAE. The pledge will be rolled out to all of its 11 branches by the beginning of 2013.

To monitor and track the service pledge, the bank has introduced a new queuing system to its branches. If the pledge is not met, the Bank will donate AED 10 to ‘Seeing is Believing’, Standard Chartered’s global initiative to eliminate avoidable blindness by 2020.

Mohammed Al Mazemi, General Manager, Distribution - Middle East for Standard Chartered, said:

“Standard Chartered adopts a ‘customer focused’ approach when providing financial services to individuals. We review our service levels and customer satisfaction constantly and always look at ways to enhance their experience. The ‘8-minute teller service guarantee’ is a result of our continuous investment in improving our infrastructure and capabilities in the UAE.”       

The ‘8-minute teller service guarantee’ is currently available in six Standard Chartered branches in the UAE – Bur Dubai, Deira, Emaar Business Park, Dubai Mall, Al Najda and Al Ain.

Standard Chartered has been operating in the UAE since 1958 and has the largest distribution network among international banks with 11 branches, four Electronic Banking Units and more than 130 ATMs and CDMs.