New facility to
ensure highest levels of customer satisfaction
November
9, 2014
Dubai,
United Arab Emirates
Dubai Maritime
City Authority (DMCA), the government
authority charged with regulating, coordinating and supervising all aspects of
Dubai’s maritime sector, has announced the
launch of a new service – ‘Exam in Your Office.’ It enables people who are interested in getting a marine driving license quickly and
easily to do so without having to come to the Authority offices by contacting
its customer service center at 8004806.
Once contacted, the
Authority sends its delegates to the caller’s place in order to do an online
theoretical test and grant the license upon successful completion. The new
service is considered a quantum leap in terms of encouraging marine enthusiasts
to take advantage of the marine licensing services. The service is within the
regulatory framework to ensure maritime safety, safe navigation and operational
efficiency along the local coastline and to consolidate Dubai’s leadership as
an international maritime centre.
Adel Kalantar, Director - Registration and Licensing, Dubai
Maritime City Authority, said that the DMCA is keen to facilitate the
completion of maritime licensing operating procedures to ensure the highest
levels of customer satisfaction. He explained that the ‘Exam in Your Office’
service represents a continuation of the remarkable progress that has been made
at the level of the marine licensing services within Dubai’s territorial
waters.
Adel added: “At Dubai
Maritime City Authority, we pay special attention to the development of themarine
licensing services as we believe in its vital role in the embodiment of the
maritime strategic plan objectives that aim at enhancing the competitiveness
components of the maritime sector. It will uphold Dubai as major and pivotal
player in the regional and global maritime industry, embodying the vision and
directives of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and
Prime Minister of UAE and Ruler of Dubai.
DMCA continues to
apply the policy of marine driving licensing that falls within the framework of
seeking to organize the marine jet ski and leisure
craft operations to ensure the highest levels of
maritime security and safety in Dubai. The fee of the ‘Exam in Your Office’
service is AED 500 to obtain a marine driver’s license and amounts to AED 610
in total along with service charge.
“The ‘Exam at Your
Office’ service adds significant quality to marine licensing services that we
seek to develop in line with our efforts to create an integrated, safe and
sustainable maritime environment able to respond effectively to changes in the
market. In addition, it keeps abreast with emerging trends, attracts regional
and international investors, and strengthens Dubai’s leading position as a
major player on the world maritime map,” Adel concluded.
