ETIHAD ENHANCES VERIFIED TO FLY SERVICE TO MAKE TRAVEL EASIER

 

 

Abu Dhabi, UAE – Etihad Airways, the national airline of the UAE, has upgraded its innovative Verified to Fly service to offer a more streamlined and personalised service through its website, etihad.com.

 

This upgrade makes the process quicker and easier for Etihad’s guests to ensure they have all the required COVID-related documents before leaving for the airport. Seven days ahead of travel, all guests will receive a personalised email informing them of the documents required for their destination. These travel documents can now be uploaded directly to the ‘Manage my Booking’ page of etihad.com, up to 72 hours before departure.

 

The new website functionality replaces the email upload system which was launched by the airline in May 2021. The new upload process guides travellers through the process of uploading and shows the specific documents needed to get verified for their chosen destination.

 

Once uploaded, the documents will be checked and guests will receive an email confirming they have met all requirements for their flight. Additionally, travellers can check the status of their submission at any time by logging onto Manage my Booking at etihad.com. As a result, they can begin their journey with complete peace of mind and will also benefit from a significantly faster check-in at the airport.

 

John Wright, Vice President Airports and Network Operations, Etihad Airways, said: “Etihad’s hugely popular Verified to Fly service has been used by more than 110k guests already and has now been further improved and streamlined. The service has significantly reduced airport check-in times, and provided much-needed reassurance to our guests that they have already met all Covid-19 travel requirements before they reach the airport.”

 

Etihad requires 100% of its passengers to show a negative PCR test to protect the inflight environment, which is now recognised to be one of the best in the world. More information on the stringent measures being taken by Etihad to provide a healthy and hygienic travel experience is available at etihad.com/wellness. As a precautionary measure, guests travelling on Etihad Airways flights are required to wear a face mask throughout their journey.

 

Those wishing to book with Etihad are advised to visit etihad.com to view their options and to remain informed of the appropriate entry requirements for Abu Dhabi. Flights are also available for booking through the mobile app, by calling the Etihad contact centre on +971 600 555 666 (UAE), or through a local or online travel agency.

 للطيران تطبق تحسينات على خدمة "مُعتمد للسفر"  لتسهيل الإجراءات

 

أبوظبي، الامارات العربية المتحدة – قامت الاتحاد للطيران، الناقل الوطني لدولة الامارات، بترقية خدمتها المبتكرة "معتمد للسفر" لتوفير خدمة أكثر خصوصية وانسيابية عبر موقعها etihad.com 

ومن شأن هذه الترقية تسريع إجراءات الخدمة وتسهيلها لضيوف الاتحاد و التحقق من صحة وثائقهم ذات الصلة بكوفيد-19 قبل التوجهة إلى المطار.  وقبل موعد السفر بسبعة أيام، سيستلم الضيوف بريد الكتروني شخصي لإخطارهم بالمستندات المطلوبة لوجهتهم. ويمكن تحميل هذه المستندات بشكل مباشر على صفحة إدارة الحجوزات على موقع etihad.com قبل 72 ساعة من موعد اقلاع الرحلة.

وتستبدل خاصية الموقع الجديدة نظام رفع الملفات عبر البريد الالكتروني والذي أطلقته الناقلة في مايو 2021. وسترشد الآلية الجديدة المسافرين على طريقة رفع الملفات المطلوبة بالتحديد للحصول على اعتماد السفر المطلوب للوجهة المسافر المقصودة.

وسيتم مراجعة المستندات بعد إرفاقها وسيستلم الضيوف رسالة على بريدهم الالكتروني تؤكد اذا كانوا مستوفين كافة الاشتراطات اللازمة للرحلة. بالإضافة إلى ذلك، سيتمكن المسافرين من التحقق من حالة طلبهم في أي وقت من خلال تسجيل الدخول إلى صفحة إدارة الحجوزات على etihad.com. الأمر الذي سيمنحهم المزيد من راحة البال قبل السفر والتمتع بإجراءات سفر سريعة المطار.

ومن جهته صرح جون رايت، نائب الرئيس لشؤون عمليات شبكة الوجهات، قائلاً: "لاقت خدمة معتمد للسفر من الاتحاد للطيران اقبالاً كبيراً، حتى اليوم استخدم الخدمة أكثر من 110 آلاف ضيف وتم تحسين الخدمة بشكل أكبر وأصبحت أكثر انسيابية. وساهمت خدمة معتمد للسفر الوقت في تقليل الوقت اللازم لتخليص اجراءات الصعود للطائرة بشكل كبير وتقديم أكبر قدر من الطمأنينة لضيوفنا من استيفائهم لكافة متطلبات السفر المتعلقة بكوفيد-19 قبل التوجهة إلى المطار."

 

وتلزم الاتحاد للطيران المسافرين على متن رحلاتها بإبراز نتيجة فحص سلبية لحماية الأجواء على متن الطائرة والتي تعتبر اليوم واحدة من الأفضل على مستوى العالم. تتوفر معلومات إضافية حول التدابير الصارمة التي تتخذها الاتحاد للطيران لتوفير تجربة سفر صحية وسليمة على الموقع الالكتروني    etihad.com/wellness وفي إطار التدابير الاحترازية، يلزم الضيوف بارتداء كمامة الوجة طوال فترة رحلتهم مع الاتحاد للطيران.

 ينصح المسافرون الراغبون بحجز رحلاتهم، زيارة موقع الشركة www.etihad.com للاطلاع على الخيارات المتوفرة، وعلى القوانين المطبقة في وجهاتهم النهائية.  كما يمكن حجز التذاكر لهذه الرحلات عبر تطبيق الشركة الخاص بالهواتف المحمولة أو بالتواصل مع مركز الاتصال التابع للاتحاد للطيران على الرقم +971 600 555 666 داخل دولة الإمارات العربية المتحدة، أو عبر وكلاء السفر. 

ServeU Essentials to provide facilities management services to Ayedh Hussein Bin Dejem Real Estate Group’s Ayedh Tower in Al Jaddaf

 

ServeU LLC, a leading facilities management (FM) solutions provider in the UAE and a subsidiary of Union Properties, recently won a new contract to provide ServeU Essentials services for Ayedh Hussein Bin Dejem Real Estate Group, owner of various real estate properties in Dubai. As part of the agreement, ServeU Essentials will handle all facilities management (FM) services for the Ayedh Tower, a residential building owned by the group under a three-year contract.

 

ServeU will cater to all FM needs of the residential property, located at the heart of Al Jaddaf, Dubai, which include cleaning, lifeguarding, mechanical, electrical, and plumbing (MEP), and more. The agreement seeks to maintain the property’s excellent condition and ensure residents benefit from the best quality maintenance and living standards in the emirate.

 

Gary Reader, General Manager, ServeU, said: “At ServeU, we always aim to provide first-class FM solutions suited to our client’s special needs. We are delighted to support Ayedh Hussein Bin Dejem Real Estate Group in their efforts to maintain the safety, security, and maintenance of Ayedh Tower. Through our specialised ServeU Essentials offerings, we are confident to deliver the highest standards of services that would meet their residents’ needs and expectations. This agreement also moves us closer to our goal of strengthening our presence within the MENA region. Our experienced and highly competent staff will showcase the standard of services that we provide to help uphold Ayedh Tower’s position as a harmonious and well-maintained community. We are optimistic about establishing more successful relationships in the future as we continue to provide world-class services and achieve the highest levels of customer satisfaction.”

 

Ayedh Hussein Bin Dejem Real Estate Group is a privately held business situated in Jeddah, Saudi Arabia. The company focuses on acquiring, developing, and managing real estate projects in the KSA and the UAE, including Ayedh Tower, which offers studio, one-bedroom, two-bedroom, three-bedroom, and four-bedroom apartments with excellent amenities. The real estate developer is under the larger Ayedh Bin Dejem Group, which is a well-established business that engages in transportation and trading, alongside real estate development. The group began in Jeddah, and has since expanded to the UAE, where it has acquired numerous landmark properties and developed new ones particularly in Dubai and Sharjah.

 

Commenting on the partnership, Zeyad Dejem, Vice President of Project Management and Procurement, Ayedh Hussein Bin Dejem Group, remarked: “At Ayedh Hussein Bin Dejem Group, we always look for the best service providers in the industry who share our standards and vision. We are confident that entrusting all FM needs of Ayedh Tower to ServeU will provide a strategic advantage for both of us, helping us enhance our service standards, maintenance, and operational success within Dejem Canvas. Together with ServeU as our exclusive FM provider, we will display first-class residential living in the UAE. We trust that their name speaks for itself as a premier FM service provider, and we look forward to the excellent upkeep of Ayedh Tower under their management.”

 

ServeU Essentials comprises Home Essentials, which offers a suite of FM services such as annual maintenance, cleaning, and home automation. Other segments include Business Essentials, which caters to tailored needs of company clients, and Retail Essentials, which provides casual and mobile facilities services to stand-alone or chain entities.

MDC Business Management Services enters partnership with Enova for wide range of facilities management services

 

Enova has become a facilities management partner for MDC BMS’ hard services within its facilities management portfolio.

 

 

ABU DHABI, United Arab Emirates – 12 September 2021 -- MDC Business Management Services (MDC BMS), a Mubadala Group company, and Enova today announced a partnership to drive new levels of innovative facilities management solutions in Abu Dhabi.

 

MDC BMS is a multifunctional shared services company supporting key business management operations for clients within the UAE. Enova, the market leader in Middle East energy and facilities management, will deliver a three-tiered approach of technical know-how, value creation, and sustainability. This partnership will enable the roll-out of efficient and optimized facility management operations and services to BMS’s portfolio of clients.  These technically-sound, replicable solutions and processes are designed to generate value that ultimately fosters economic growth and improves the energy efficiency of client premises and operations.    

 

“Our partnership with Enova is part of our goal to collaborate with world-class third-party providers that deliver tailored facilities management services to better serve our clients,” said Nasir Al Nabhani, Chief Executive Officer, MDC Business Management Services. “Our clients will benefit from better quality and longevity of business facilities, meeting safety requirements, and ensuring its businesses are efficient and compliant.”

 

An important aspect of the partnership is the commitment of both organizations to the UAE’s carbon emission and energy efficiency targets. 

 

“By becoming the facilities management partner for MDC BMS, Enova will deliver further solutions in facilities management, energy performance, and technology across Abu Dhabi,” said Renaud Capris, CEO, Enova. “MDC BMS, through further use of energy efficient practices, will further support the UAE government’s sustainability vision.”