Validation provides measurable demonstration of DHAMAN’s ongoing commitment to improving patient safety and the overall quality of clinical care
Kuwait, 19 December 2022: Health Assurance Hospitals Company (DHAMAN), the first Public-Private-Partnership (PPP) healthcare organization in the Middle East, and InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, announced today that DHAMAN has achieved the HIMSS O-EMRAM Stage 6 validation, an international benchmark for the use of advanced IT to improve outpatient care, using InterSystems TrakCare® unified healthcare information system.
HIMSS Analytics created the EMRAM methodology to evaluate the progress and impact of electronic medical record systems for hospitals. The validation measures clinical outcomes, patient engagement and the clinicians’ use of the EMR technology to strengthen organizational performance and health outcomes.
By being validated at Stage 6, DHAMAN is clearly demonstrating its ongoing commitment to improving patient safety and the overall quality of clinical care through the effective use and deployment of Electronic Medical Record technology.
This important milestone is in line with DHAMAN's pursuit of achieving one of Kuwait's National Development Plan pillars (New Kuwait 2035), which aims at providing the highest quality of healthcare.
Reflecting on the visit, The HIMSS surveyors commended DHAMAN’s team on the following areas:
The focus on “Patient Engagement”
Physician and nursing documentation
The patient's consent being captured electronically to avoid paper documents
The creation of a health academy as a response to the challenge of nursing resources during the pandemic
The excellent culture of interaction between senior management and staff, resulting in these very good results within a year’s time of InterSystems TrakCare implementation
With the use of TrakCare, DHAMAN benefits from the electronic medical record (EMR) system's ability to connect its facilities and provide seamless service across its various establishments.
TrakCare with its unified clinical and revenue cycle management capabilities enables DHAMAN's staff to view the patient clinical, administrative, and financial information at any time, allowing ease of access to streamline the patient experience and hospital operations.
TrakCare also helps DHAMAN to achieve its goal of being the prime provider of quality integrated healthcare services in Kuwait.
Corporate Director - Information Technology, Eng. Abdullah Al-Najjar said “DHAMAN has taken proactive steps towards activating electronic and information systems in its endeavor to build and sustain a digital healthcare operation that addresses and foresees the future trends of the healthcare industry. DHAMAN’s system is in compliance with the standards of the Healthcare Information and Management Systems Society (HIMSS) relevant to the application of digital healthcare industry. These are international standards in the field of information technology to meet the needs of health enterprises and our goal is to achieve HIMSS EMRAM highest stage, Stage 7”.
DHAMAN is creating an integrated healthcare network that incorporates medical assurance programs and a network of primary healthcare centers and hospitals covering all of Kuwait and is committed to employing the best professional practices to ensure healthcare sustainability and investing in the health sector's infrastructure following international standards.
“It gives me a great pleasure to congratulate DHAMAN on achieving the HIMSS O-EMRAM Stage 6 validation with the use of InterSystems TrakCare,” said Ali Abi Raad, Country Manager for the Middle East and India at InterSystems. “By successfully achieving the
O-EMRAM Stage 6, DHAMAN joins a group of organizations across the globe who are committed to operating in a near paperless environment and who use Electronic Medical Record technology to drive transformational change in all aspects of outpatient care.”
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About InterSystems
Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record and unified care records for health systems and governments through a robust suite of healthcare data integration solutions. The company is committed to excellence through its award-winning 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com
About DHAMAN:
Since its establishment in 2014, Health Assurance Hospitals Company (DHAMAN) is the first Public-Private-Partnership (PPP) healthcare organization in the Middle East as it was founded based on an Amiri Directive as part of the national development Plan "New Kuwait 2035".
DHAMAN handles establishing an integrated healthcare system that includes medical assurance programs, as well as building and operating a network of primary healthcare centers and hospitals that cover all areas in Kuwait while applying best professional practices to achieve sustainability in healthcare and investing in the infrastructure of the health sector based on highest international standards and recruiting over 7,000 highly qualified individuals in medical and administrative fields.
The shareholder structure of DHAMAN consists of government bodies represented by Kuwait Investment Authority (KIA) and the Public Institution for Social Security (PIFSS) with 24%, a strategic partner from the private sector with 26%, and 50% of the Company's shares were allocated for Kuwaiti citizens through an initial public offering.
