Moamena
Kamel: We are committed to improving healthcare by using
up-to-date technology
Hend El
Sherbini: We develop our services through
cooperation with Roche, Siemens and Sysmex
Manal Abdel
Aziz: We are keen to build good rapport
with patients through effective communication
At a press conference on …, Al Mokhtabar
Laboratories highlighted the company's development plans, as well as the latest
technology and testing devices it utilizes at its main laboratory in Egypt to
guarantee clients the fastest, most accurate testing results.
For the past 38 years, since its founding in
1979, Al Mokhtabar has been at the forefront of the medical testing industry.
The company now boasts an extensive network of 170 branches across Egypt, as
well as another eight in Sudan, and employs 1,500 staff members including some
200 top-level Egyptian doctors and professors, founder and immunology Professor
Moamena Kamel said during the event.
"Since the opening of the first Al
Mokhtabar branches, we have taken it upon ourselves to contribute to improving
the public health and wellbeing of the communities in which we operate by
providing high-quality, accurate laboratory diagnostic information to our
clients," Kamel said.
During the conference, Hend El Sherbini, Al
Mokhtabar’s Managing Director and CEO as well as the head of the virus
department, gave a comprehensive presentation on operations at the company's
main laboratory.
"At Al Mokhtabar, we have a firm belief
that 70% of a correct diagnosis is based on correct test results. As the
biggest laboratory chain in Egypt and the Middle East, we have continuously
worked to supply our central laboratory with the latest testing equipment which
conducts the rarest and most accurate clinical tests, which had long been
difficult to undertake," El Sherbini said.
Al Mokhtabar’s central laboratory, the largest
world-class medical lab in the Middle East, uses the latest technology and most
state-of-the-art equipment through partnerships with world healthcare pioneers
and some of the biggest suppliers of medical examination equipment, including
Roche, Siemens and Sysmex.Al Mokhtabar provides accurate laboratory
testing results accredited from some of the world's leading quality and
accreditation organizations. In 2010, Al Mokhtabar received the College of
American Pathologists’ (CAP) accreditation, the top certification for medical
labs, becoming the only lab to be awarded this accreditation in Egypt.
In 2012, CAP, which is one
of the world's leading laboratory medicine organizations, awarded Al Mokhtabar
its second accreditation following a series of tests by the organization's
professionals. Al Mokhtabar also holds the ISO 15189 certificate of quality and
competence in clinical chemistry, toxicology, virology, and hematology.
"Al Mokhtabar is always keen to build a
good rapport with patients. Patient results are stored in a confidential
database and can be retrieved at any time. We provide home visits and home
delivery of tests for patients unable to visit our branches. We are always
available to answer our patients' questions through our 19014 hotline, our SMS
service, and our mobile application. In every branch, a special area is
earmarked for sample collection from children, to help ease their anxieties
during the process. A doctor is always there in every branch to resolve any
problem that might face patients whether in collecting samples or providing
results," said head of Al Mokhtabar’s Laboratories, Manal Abdel Aziz."Because we genuinely care for the health
of Egyptians, we are always keen to hold training programs for our staff
members that help them offer patients the best possible service during their
visits to our labs," she added.
Al Mokhtabar also arranges campaigns
to raise awareness of the importance of conducting necessary medical analyses
to ensure good health, through convoys that tour the streets of Cairo and other
governorates. Through its 'Your Health is Your Strength' campaign, Al Mokhtabar
offers reduced prices for medical tests, including a recent diabetes-focused
campaign explaining the symptoms and diagnosis methods of the disease. Al
Mokhtabar also arranges medical convoys to carry out diagnostic tests to detect
chronic diseases such as hepatitis C and B in villages in the governorates of
Menoufiya, Dakahliya and Beni Suef.
