Solution
for speciality retailers set to transform shopping experience of
‘connected consumers’
(Dubai,
7 May 2015) – Cegid, a leading international enterprise and
vertical solutions provider, whose retail clients include L’Occitane,
Furla, Quiksilver and Gant, will launch Yourcegid Retail Y2 – a new
connected retail solution that is fully integrated for omnichannel
retailing – during the Retail Show Middle East in Dubai from May 12
to 13, 2015.
Yourcegid
Retail Y2 is an omnichannel merchandising management and
point-of-sale solution that is fully oriented on mobile, business
intelligence and cloud (MoBiClo) for retail organisations worldwide.
It has been developed specifically for retailers looking for
heightened levels of service as customers and staff increasingly
utilise tablets and smartphones.
“
Today’s
consumers are more connected, mobile, informed and omnipresent, which
means retailers have to remain nimble to address the evolving needs
of their tech-savvy customers,” said Sylvain Jauze, Director of
International Operations at Cegid. “Yourcegid Retail Y2 was
designed with these changes in mind to help retailers manage every
aspect of their retail chain, whatever the channel or location.”
As part
of the solution portfolio, Cegid has developed a new mobile
clienteling application for retailers running on Windows 8 Modern UI.
The Mobile Clienteling application running on a tablet fosters a new
type of relationship between sales associates and consumers.
Staff
can have increased visibility on a customer’s shopping journey
across web and store, check real-time stock availability and access
product catalogues. The application can also provide advanced
reporting and statistics. Other optional or add-on modules to the
integrated Yourcegid Retail Y2 suite include business intelligence
and international applications. Furla, the Italian fashion brand, is
one of the first to adopt the solution
Yourcegid
Retail Y2 features refreshed user interface with a more modern and
streamlined look and feel. The business intelligence module brings
with it several reporting capabilities, with over 20 analytical tools
and key indicators that can be tailored to suit different users –
for instance, more of a global view of sales for senior executives;
or more number crunching detail on inventory for retail managers or
business analysts.
Jauze
added: “Customers want more from their stores: a more personalised
shopping experience and better advice from store associates that’s
consistent across all channels or touch points. There are not that
many software providers in the market today that can deliver as much
knowledge of different countries as we do. And while many boast
multi-channel capabilities, most are just add-ons, rather than the
truly integrated omnichannel platform that we provide.”
During
the Retail Show Middle East, Cegid will showcase some of the latest
trends in retail technology on stand W30 Sheikh Saeed Hall 1 at the
Dubai International Convention and Exhibition Centre.
A Cegid
representative will also speak during the Retail Free Seminars on May
13 at 11:30am, providing retailers with practical advice on new
“clienteling” and connected store concepts and how they can
transform their customers’ journey into an outstanding and
customised shopping experience.
About
Cegid www.cegid.fr
Cegid
is a leading player in the digital transformation of companies,
providing cloud services and enterprise software to private companies
and public entities alike.
Cegid
addresses the management needs of companies and public
entities
of all sizes in the fields of finance,
taxation
and human
resources,
and offers industry-specific solutions to companies in the
manufacturing,
trade,
services
and retail
sectors as well as to the accounting
profession.
Based on MoBiClo, its technological concept combining Mobility,
Business Intelligence and the Cloud, Cegid’s innovation strategy
integrates the new ways in which people use software.
Cegid
is an international group with more than 2,000 employees, 29
locations in France, and 15 subsidiaries and offices worldwide. Cegid
serves more than 120,000 clients and 400,000 users, including over
120,000 in SaaS mode. In 2014, its revenues totaled €267 million.
Cegid is listed on Euronext Paris.
To
learn more about Cegid and our product lines, please visit:
www.cegid.com
