Hong Kong, 15 February 2015 -- Mandarin Oriental Hotel Group
attained the highest rankings for many of its hotels, restaurants and
spas in the 57th annual ‘Oscars’ of the hotel industry: the Forbes Travel Guide Five & Four Star Awards. A record of 15 hotels have been awarded, with two new additions to the Five Star category this year: Mandarin Oriental, Bangkok and Mandarin Oriental, Tokyo.
Of particular note, the Group’s flagship property Mandarin Oriental, Hong Kong,
achieved a record of ‘five’ Five Star ratings across all three
categories for the hotel, spa and three of its restaurants, the
Michelin-starred Pierre and the Mandarin Grill have been joined this year by the Krug Room. It is the only city hotel worldwide to receive this honour.
The Group’s second Hong Kong property, The Landmark Mandarin Oriental also achieved Five Stars for its hotel, spa and two Michelin-starred restaurant Amber as did Mandarin Oriental, Macau. They both join Mandarin Oriental, Las Vegas and Mandarin Oriental, Miami,
as four of only ten hotels worldwide to hold this prestigious honour,
the most of any other hotel group. In addition the Group’s hotels are
the only ones in Miami and Las Vegas to be so awarded.
Twelve of the Group’s hotels achieved Five Star distinction in both the hotel and spa categories; Mandarin Oriental, Boston, Mandarin Oriental, Las Vegas, Mandarin Oriental, Miami, Mandarin Oriental, New York, Mandarin Oriental, San Francisco, Mandarin Oriental, Hong Kong, The Landmark Mandarin Oriental, Hong Kong, Mandarin Oriental, Macau, Mandarin Oriental, Singapore and Mandarin Oriental Pudong, Shanghai were joined by new award-winners Mandarin Oriental, Bangkok and Mandarin Oriental, Tokyo.
Mandarin Oriental, Atlanta, Mandarin Oriental Hyde Park, London and Mandarin Oriental, Washington D.C. achieved Four Star hotel status.
In
addition, out of 48 Forbes Five Star Spas, thirteen are Spas at Mandarin
Oriental, more than any other hotel company. The list includes the Spas
at Mandarin Oriental located in Boston, Las Vegas, Miami, New York and
San Francisco together with London, Singapore, Macau and both hotels in
Hong Kong. Three new additions to this year’s honours list are the spas
in and Bangkok, Shanghai and Tokyo. The Spa at Mandarin Oriental,
Washington D.C. achieved Four Star spa status.
In continued recognition of the Group’s commitment to dining excellence, Twist by Pierre Gagnaire at Mandarin Oriental, Las Vegas, Azul at Mandarin Oriental, Miami, Pierre, The Krug Room and Mandarin Grill at Mandarin Oriental, Hong Kong, Amber at The Landmark Mandarin Oriental and Vida Rica at Mandarin Oriental, Macau achieved the Five Star award. Man Wah at Mandarin Oriental, Hong Kong was awarded a Four Star mark of excellence.
“We are delighted that so many of our properties have been honoured with the top level of hospitality distinction in the Forbes
Five and Four Star awards,” said Michael Hobson, Chief Marketing
Officer at Mandarin Oriental. “Ensuring that we operate to the highest
possible standards every day, this is truly a testament of our hotels’
legendary service and commitment to excellence.”
According to Forbes, standards
for Forbes Five Star Award certifications are exact, and few properties
meet them. Within the industry, these awards are highly coveted and
highly respected.
In 2015, 115 hotels achieved Forbes Five Star Award status, 55 restaurants and 48 spas have achieved the Forbes Five Star Award.
Forbes
Travel Guide’s (formerly Mobil Travel Guide) Star Awards ratings
process is based on more than 500 standardized criteria for hotels,
restaurants and spas worldwide, making it the most rigorous and
comprehensive in the industry. To achieve Forbes Travel Guide Four and
Five Star status, properties must meet or exceed the bar-setting service
standards, which are determined through an unannounced, undercover
service evaluation conducted by Forbes Travel Guide’s expert inspectors.
Photo caption: Mandarin Oriental, Hong Kong
About Mandarin Oriental Hotel Group
Mandarin
Oriental Hotel Group is the award-winning owner and operator of some of
the most luxurious hotels, resorts and residences. Having grown from a
well-respected Asian hotel company into a global brand, the Group now
operates, or has under development, 45 hotels representing close to
11,000 rooms in 25 countries, with 20 hotels in Asia, ten in The
Americas and 15 in Europe, Middle East and North Africa. In addition,
the Group operates or has under development, 15 Residences at Mandarin
Oriental connected to its properties.
Photography of Mandarin Oriental is available to download in the Photo Library of our Media section, at www.mandarinoriental.com.
Visit Destination MO (http://www.mandarinoriental.
