Saudi-based restaurants Diet Centre, Wakame, Success Creators and Twkilat Al Jnob recognised as winners of the ‘Deliverect Star’ award.
Riyadh, Saudi Arabia, 31 October 2025: Deliverect, a global ecosystem of on and off-premise solutions that empowers restaurants and retailers to sell anywhere and deliver everywhere, has honoured four restaurants in the Kingdom of Saudi Arabia for achieving 0% failed orders during the first half of 2025.
Diet Centre, Wakame, Success Creators and Twkilat Al Jnob were named the winners of the ‘‘Deliverect Star’ award for achieving a 100% success rate on all their orders processed on Deliverect’s platform.
Launched in 2023, the Deliverect Star award initiative recognises and honours the top restaurants that received the highest number of orders processed with 0% failures since the beginning of the year.
These efforts can lead to boosting profit margins, enhanced customer satisfaction and reduce food waste while also affirming efficient operations, gaining positive online reviews and generating and protecting revenue for the businesses.
Each of the four winning restaurants received a trophy and a certificate to celebrate their success.
With technology part of people’s daily lives, restaurants are now embracing digital tools to drive their revenues. Deliverect’s digital solutions are helping restaurants and food outlets to integrate technology in their day-to-day operations helping connect delivery platforms, inventory management and orders, to improve service and meet customer expectations.
Naji Haddad, Vice President of EMEA at Deliverect, said: “We congratulate Diet Centre, Wakame, Success Creators and Twkilat Al Jnob for being recognised as the winners of the ‘Deliverect Star’ award for 2025.
“At a time when the F&B industry is going from strength to strength in the Kingdom of Saudi Arabia, fuelled by a strong demand from consumers, each of the four restaurants has strived for excellence when it comes to improving customer satisfaction and fully deserve the recognition for honouring all of their orders in the first six months of this year. Their efforts not only boost their business revenues but also serve as an example that efficient team coordination and careful planning can deliver positive results and enhance customer experiences.
“The efficiency of order injection is a key focus for Deliverect, and we continue to be in regular dialogue with all restaurants so they can follow in the footsteps of the winners in the future and better serve their customers going forward.”
Wissam Hassouneh, General Manager of Wakame, said: “We are proud to be recognized by Deliverect once again. This award recognizes our team’s efforts and commitment to deliver consistent service to every guest, every time.”
Mazen Salam, Wakame's CFO, said: "Winning the Failed Order Trophy for the second year in a row, reflects our strong focus and dedication on an operational excellence along with financial discipline. Reducing failed orders means reducing economic waste, protecting brand equity, and most important building and preserving customer loyalty and trust."
Naif Alsafadi, Digital Operations at Wakame, said: “Achieving the lowest failed orders two years in a row proves that technology, when paired with the right processes, creates real impact. This recognition is a milestone in our journey of digital transformation.”
Abdelatif Soubra, Chief Executive Officer of Diet Center, said: "I would like to extend my heartfelt appreciation to the outstanding team at Deliverect. Their exceptional service and problem-solving abilities have been invaluable to us, going far beyond just the retail industry. We deeply rely on their expertise and are pleased to have them as an integral part of our future plans."
ENDS
